Incident Response
Be ready before a cyber incident happens, with direct access to experienced specialists who help contain threats, reduce disruption and recover faster.
The worst time to plan your response is during an incident
Cyber incidents move quickly.
When ransomware, compromised accounts or data loss occurs, organisations are often forced to make critical decisions under pressure.
The challenge is having the right plan, process and specialist support in place before something goes wrong.
Take control during a cyber incident
Our Incident Response Retainer gives your organisation access to experienced cyber security specialists before an incident happens.
With a pre-agreed engagement model in place, your team can access support quickly when containment, investigation or recovery guidance is needed.
That helps reduce response times, improve decision-making and give the business confidence during high-pressure situations.
Respond faster, recover stronger
Immediate expertise
Access experienced cyber incident response specialists when urgent support is required.
Building resilience before incidents occur
Incident response specialists
Access experienced professionals with expertise across investigation, containment and recovery.
Security & infrastructure expertise
When an incident occurs, specialists are engaged quickly to support containment and investigation.
Faster decision-making
Clear guidance during high-pressure situations when speed matters most.
Connected security services
Works alongside your wider cyber security and resilience programme.
Practical risk management
Focus on business recovery and operational continuity, not just technical remediation.
Trusted partner
Supporting organisations before, during and after security incidents.
Do you know who you'll call during a cyber incident?
Our security specialists can review your readiness and recommend the right incident response support for your organisation.
How it works
We establish the retainer, define engagement processes and ensure key stakeholders understand how support can be accessed.
When an incident occurs, specialists are engaged quickly to support containment and investigation.
Our team assists with remediation, recovery planning and service restoration activities.
Following the incident, lessons learned and recommendations help strengthen future resilience.
Connect with confidence
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FAQs
Get answers to common questions about our cyber security approach
What is an Incident Response Retainer?
An Incident Response Retainer gives your organisation access to specialist cyber security expertise before an incident occurs, helping you respond faster when support is needed.
When can the retainer be used?
The service can be activated when a cyber incident, suspected compromise or security breach requires specialist investigation and response.
What types of incidents do you support?
We support a range of incidents, including ransomware, phishing attacks, compromised accounts, malware infections and unauthorised access.
Why have an Incident Response Retainer?
A retainer provides immediate access to specialist expertise during a cyber incident, helping reduce delays, improve decision-making and accelerate recovery.
Does the service include proactive support?
Yes. Depending on the engagement, the service can include incident readiness guidance, response planning and recommendations to improve resilience before an incident occurs.
Ready to strengthen your cyber resilience?
Prepare for the moments that matter with direct access to incident response specialists and practical recovery support.
Talk to our security specialists about building an incident response plan around your organisation.