Rare TV

Rare TV is a successful factual producer who works with all the major UK, US, and international broadcasters to produce a wide range of documentaries and factual series.
Rare TV

Background

After moving one of their offices to Audrey House, Rare TV were looking for a new IT supplier. As the IT infrastructure provider at Audrey House, the landlord recommended Communicate Technology for the job. Rare TV wanted an IT and telecoms provider to deliver and embed a range of remote services to power, secure, and connect their workspaces across 100+ users in locations across the UK, US, Africa, and Europe.

Services used

  • Ultrafast Broadband Connectivity
  • IT Support
  • Microsoft 365 Cloud Managed Service
  • Anti-Virus
  • EDR
  • Email Security
  • Email/OneDrive/SharePoint backups
  • VoIP Telephony

Outcome

Rare TV now boast full IT Support, with managed network services and broadband. Communicate migrated 12TB of their data from Google Suite to Microsoft 365 for improved collaborative working, with backup and cyber security measures built in. An international VoIP platform has been put in place to connect their conversations across the globe.

What the client said

Ben Sutton, Head of Production, Rare TV said: “Now the migration is sorted, things are running smoothly, and everyone is happily using the new Microsoft 365 system and other services.

Our experience of IT Support from Communicate has been very positive. If we put in a call or a ticket it’s usually dealt with straight away, we couldn’t be happier. Since they were the ones who input the system, they know better than anyone how to effectively solve issues!

I would recommend Communicate Technology services to other organisations, the team is professional, understanding, and conscientious.”

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