National Portrait Gallery

The National Portrait Gallery houses over 220,000 works, making it the most extensive collection of portraits in the world and of great importance to British history. Since 2019, they’ve partnered with Communicate.
National Portrait Gallery

Given their national importance, our client was looking for a compliment their IT team to detect and respond to alerts which may compromise their information security, in addition to a trusted partner who they could turn to in the case of an incident. They also require support to meet complex and strict information security certifications and standards.

Services used

  • NAZAR X Plus (Commuincate’s SIEM)
  • Incident Response Retainer
  • Cyber Essentials
  • PCI (Payment Card Industry) Consultancy
  • Stolen Credential Monitoring
  • Penetration Testing


Communicate’s SOC have helped National Portrait Gallery reduce their MTTD (Mean Time To Detect) and MTTR (Mean Time To Respond), meaning they can now respond to cyber security threats within seconds. Communicate provide guidance on improving the galleries entire security posture, and National Portrait Gallery have received the right expertise to achieve PCI compliance and Cyber Essentials status.

What the client said

Wayne Stinton, the Head of Information Technology at National Portrait Gallery said:

“Working with Communicate has been a great experience, they have been able to provide us with a range of different security services, from penetration testing through to monthly Stolen Credential Monitoring and have been instrumental in helping us to mature our security stance.”

“For any small company with limited IT resources, navigating the world of security is a challenge. Knowing that we have Communicate in our corner has avoided many a sleepless night, they’ve become an integral part of our processes, and having such skilled and helpful support on-hand is hugely reassuring.”


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