Served by an expert, multidisciplinary team, our Incident Response Retainer means we’re on hand to respond at short notice to actual or suspected incidents and cyber attacks affecting your organisation.
We give you and your clients the reassurance that you’ll have technical help within 15 minutes 24 hours a day, and a Incident Response Lead within 30 minutes of reporting an incident.
Wayne Stinton, the Head of Information Technology at National Portrait Gallery
With an Incident Response Retainer, we provide management and technical expertise to support executive, business and technical leaders from initial incident discovery through containment, eradication, resuming business as usual activities and conducting post-incident reviews.
Our service is also designed to support regulatory or contractual requirements from the Security Policy Framework (SPF), PCI DSS (Payment Card Industry), NIS2 and ISO 27001, as well as integrating with the information risk policy and management guidance from the Cabinet Office and CESG, including Forensic Readiness Planning.
We assist with technical and forensic analysis of incidents, as well as assessing incident and support containment / minimisation of damage.
We support internal communications and reporting, as well as provide assessment, development, table-top exercises and training.
