We're pleased to announce an expansion of our long‑standing relationship with JoJo Maman Bébé, part of the Next plc group.
The mother and baby retailer was looking to enhance their cyber security and modernise their network architecture, aiming to strengthen detection and response capabilities and improve resilience across their estate. Managing retail connectivity, cybersecurity services and end‑user support across multiple suppliers had become costly and complex, and inconsistent protection and limited visibility were affecting day‑to‑day store operations.
For a growing multi‑site retailer, an intelligent, scalable network is essential – they need to open new locations with confidence and know their distributed estate is protected against the increasing cyber threats facing the sector. Managing separate suppliers can introduce gaps and add unnecessary operational overhead. Having trusted us with their store network for several years, they chose to expand the partnership so both their modernised store connectivity and enhanced cyber security could be delivered together. This move sets the foundation for a more secure, resilient and scalable technology estate.
A more resilient and secure retail technology estate
JoJo Maman Bébé wanted a solution that would encompass retail network connectivity, cyber security, and day‑to-day user support across all 40 of their retail and head office sites. This expanded partnership brings their core services under one roof, strengthening their defensive posture and improving network reliability across every location.
Our end-to-end solution includes:
Retail connectivity and a full hardware refresh
A fast, resilient Fortinet powered network across every store, designed for secure, high‑performing retail connectivity.
Comprehensive detection and response capabilities
CrowdStrike XDR, managed SOC and ongoing penetration testing, backed by 24/7 monitoring to significantly improve detection and response.
Full end user IT support
One team supporting store and head office colleagues, reducing friction and resolving issues quickly.
Driving visibility and operational clarity
By consolidating services with a single MSP, JoJo Maman Bébé are set to reduce total cost of ownership by 25%. They'll also gain:
- Stronger detection and response capabilities
- More resilient and secure retail connectivity powered by Fortinet
- CrowdStrike security built into the full technology stack
- Clearer visibility across their estate
- One accountable partner with a UK-based SOC and NOC
- Proactive service from a team who understands multi-site retail environments
This unified approach ensures consistent performance and protection across all locations.
"We were dealing with the operational challenges of managing multiple suppliers across store networks, cybersecurity and IT support. The solution Communicate Technology proposed made clear sense – one partner responsible for everything, with security built in across the estate."
Dustin Simpson – IT Operations Manager
This expanded engagement builds on years of trust and collaboration. We're excited to bring these services together under one partnership and are looking forward to getting everything live across their stores.
